Listserv

Issue 1
What is a listserv and how is it used?

Solution: A listserv is an email-based communication tool used for distributing messages to multiple subscribers.

1. A listserv utilizes Mailman to distribute email messages to subscribers of a mailing list.
2. The owner/moderator can send an email to the listserv email address, and the listserv distributes the message to all subscribers.
3. This functionality is similar to an email distribution list.
4. You can find information about the University's publicly available listservs here.
5. More information about Listserv can also be found on the University’s website here.

Issue 2
How do I access a Listserv from off-campus?

Solution: You must connect to Loyola Secure Access (LSA) using GlobalProtect. Follow these steps:

1. Download and install the GlobalProtect client if not already installed.
2. Follow the instructions provided on the UISO website: GlobalProtect Instructions.
3. Connect to LSA using the GlobalProtect client.
4. Once connected, you can access the Listserv service as needed.

Issue 3
How do I create a new listserv?

Solution: Submit a service request to create a new listserv. 

1. Visit the ITS Service Portal: ITS Service Portal.
2. Log in with your University credentials.
3. Complete and submit the service request form for creating a new listserv.
4. The ITS team will process your request and contact you with further instructions.

Additional information:
For additional support or troubleshooting tips:
- Review the publicly available listservs: Publicly Available Listservs.
- Learn more about Mailman Listserv on the University’s website: Mailman Listserv.
- If you encounter issues, contact your department or submit a ticket to the IT Help Desk.