WebFocus and PowerBI

How do I request a WebFocus package to be created or moved from the Development environment to the Production environment?

1. Log into the ITS Self Service Portal with your credentials.
2. Fill out the Service Request form with the necessary details.
3. Submit the request and note the confirmation number for your reference.
4. Wait for the ITS team to process your request.

How to request the creation of a new report using PowerBI or WebFocus

1. Log into the ITS Self Service Portal with your credentials.
2. Provide the necessary details for the new report in the form.
3. Submit the request and save the confirmation number for tracking.
4. Wait for communication from the ITS team regarding your request.

How to request a change to an existing report or modify user access to specific reports in PowerBI or WebFocus:

1. To request a change to an existing report:
   • Log into the ITS Self Service Portal with your credentials.
   • Provide details about the changes required.
   • Submit the request and save the confirmation number.
   • Wait for feedback from the ITS team.
2. To request user access changes:
   • Fill out the form with the details of the users and access modifications.
   • Submit the request and save the confirmation number.
   • Wait for the ITS team to process your request.

Additional information:
If your issue is not resolved through the standard steps, escalate by contacting the ITS Service Desk or reaching out to your designated IT staff person for assistance.
Refer to related resources and FAQs available on the ITS Service Portal for further help.