Web Conferencing and Media Production

Issue 1
You need to use a recommended web conferencing tool for your event or meeting.

Solution: Loyola University recommends using Zoom or Microsoft Teams. Follow these steps to access these tools:

1. To use Zoom:
   • Visit Zoom.
   • Learn more about Zoom at this page.
2. To use Microsoft Teams:
   • Visit Microsoft Teams.
3. Both tools allow you to share content, video, and audio during your meeting.

Issue 2
You need to use a web conferencing tool other than Zoom due to availability or preference.

Solution: Follow the steps below to request an alternative tool:

1. Fill out the Service Request form with details about your event and web conferencing needs.
2. Submit the request and save the confirmation number for your reference.
3. The Digital Media Services team will review your request and provide guidance.

Issue 3
You need to submit a request for Media Production Studio services.

Solution: Follow the steps below to request these services:

1. Provide the necessary details about your Media Production Studio needs in the form.
2. Submit the request and note the confirmation number for tracking purposes.
3. The Digital Media Services team will review your submission and assist you accordingly.

Additional information:
For more information about web conferencing options and resources, visit this page.
If you encounter any issues, contact the ITS Service Desk for assistance or refer to the related FAQs on the ITS Service Portal.