How Do I Request a New ITS Project?

You need to request a new software project involving ITS-managed components or require consultation for a technology-related project:

Go to the ITS Service Portal by clicking on the following link: ITS Service Portal.

1. Log in with your credentials.
2. Locate the service catalog and select the option for new software project requests or technology consultation.
3. Fill out the service request form with all relevant details about your project needs or consultation requirements.
4. Submit the form for review and approval.

If you encounter an error or are unable to access the ITS Service Portal:

1. Ensure you have a stable internet connection and try again.
2. Clear your browser cache and cookies, then reload the page.
3. Try accessing the portal from a different browser or device.
4. If the issue persists, contact the IT support team for assistance.
5. Provide them with details of the error message or behavior for faster troubleshooting.

You submitted the request but have not received a response:

1. Log back into the ITS Service Portal and navigate to your submitted requests.
2. Check the status of your request to see if it is pending, in progress, or completed.
3. If no updates are available, contact the IT support team for a status update.
4. Ensure you provide your request reference number for faster assistance.
5. Follow up if necessary until the request is resolved.

Additional information:
For further guidance on software project requests or technology consultations, visit the ITS Service Portal or contact your IT department. Providing detailed and accurate information in your request can help ensure faster processing and resolution.