What is Respondus LockDown Browser?
Respondus LockDown Browser is a locked web browser that integrates with the Sakai Tests & Quizzes tool. It prevents users from accessing other programs and websites for the duration of their Sakai test.
How can faculty get started with Respondus LockDown Browser?
Faculty can access the following resources:
How can students get started with Respondus LockDown Browser?
Students can access the following resources:
What should I do if I encounter the "access denied" error message?
This error most often occurs if you are attempting to take a test requiring LockDown Browser in another web browser like Chrome or Firefox. Follow these steps:
- Close all programs on your computer.
- Open LockDown Browser directly, which will automatically navigate you to Sakai.
- Start your assessment within the LockDown Browser.
On a Windows computer, the software is located on your desktop. On a Mac, it is located in your “Applications.”
What devices are compatible with Respondus LockDown Browser?
Respondus is not compatible with:
- Windows 7 or 8
- ChromeOS on Chromebook
- iPad devices
If you encounter an error about device compatibility, ensure your Windows or MacBook computer is up to date. If you do not have access to another device, contact the Digital Media Services Equipment Loan Program for a loaner laptop.
What should I do if Respondus continues to show errors?
If issues persist:
- Uninstall all instances of Respondus, including any .exe files.
- Reinstall the software by following the same installation instructions linked above.
Who can I contact for further help?
If you continue to experience issues, c please contact the ITS Service Desk at 773.508.4487 or via email at ITS Service Desk ITSServiceDesk@luc.edu