Updating Office 365

Checking Your Current Version of Office:
Click on the Windows Start button at the bottom left corner of your screen.

1. In the search bar, type "Add or remove programs." Select the matching result.
2. In the "Apps & Features" search bar, type "Office."
3. If "Microsoft Office Professional Plus 2016" (or an older version) appears, your Office needs updating.

For alternative instructions, visit Microsoft Support: Office Version.

Updating to Microsoft 365:

1. Click on the Windows Start button and select "Loyola Software Links." This will appear near the top, under the ampersand symbol.
2. Expand the folder and select "Software Center."
3. In the Software Center search bar, type "Office."
4. Select "Microsoft 365 (Office)" and click "Download."
5. Wait for the installation to complete. It may take 10-20 minutes depending on network speed. Allow it to run through all stages of "Downloading" and "Installing."

Important: Do not cancel the installation while it is in progress.

What Should I Do if Microsoft 365 Fails to Update?

Follow these steps to resolve failed updates for Microsoft 365 on university workstations and laptops:

1. Ensure your device is connected to Global Protect (GP) if using Wi-Fi on a university laptop.
2. Check for Windows and Microsoft updates:
   1. Click on the Windows Start Menu.
   2. Select Settings.
   3. Click on Update & Security.
   4. Click “Check for Updates”.
   5. If prompted, click “Check online for updates from Microsoft Update.”
   6. Allow any available updates to download and install. A system restart may be required.
3. Restart your computer and log back in.
4. Access the Software Center to reinstall Microsoft 365:
   1. Click on the Windows Start Menu.
   2. Select Settings, then click on .Loyola Software Links.
   3. Scroll down and click on Software Center.
   4. Select Install Microsoft 365 (Office) and proceed with the installation.

Additional information:
For more details about the Office upgrade, visit LUC Microsoft 365 Upgrade Information.