Sakai Guest Access
Guests can create accounts in Sakai by following step-by-step instructions published by Learning Technologies & Innovation. Refer to the guide available here:
How Does a Guest Create an Account?
If you are a guest and need to reset your password, follow the instructions provided in this guide:
How Does a Guest Reset Their Password?
Not Receiving New Emails?
If you are not receiving new emails, it may be due to forwarding or inbox rules set on your account.
- If you did not create the rule, reset your password immediately to protect your account: Reset Your Password.
- Log into your Loyola email account at: Loyola Email Login.
- Check for any “suspicious” forwarding, inbox, or sweep rules that may have been created without your knowledge.
Sending email from Sakai
- Emails sent through Sakai are not saved in a "Sent Items" folder like personal email accounts.
- There is no record of outbound messages in Sakai.
- Messages sent via Sakai cannot be removed or retracted.
- ITS cannot delete messages sent through Sakai.
Why am I not receiving emails from professors via Sakai?
Emails sent through Sakai may be marked as junk because they are sent from postmaster@sakai.luc.edu, even though the sender's name appears as your professor. To ensure these emails reach your inbox:
- Log in to your email at https://outlook.luc.edu.
- Click the gear icon at the top right.
- Type "block" in the search bar and select Block or Allow.
- Locate postmaster@sakai.luc.edu in the blocked senders list and remove it.
What should I do if these steps don’t resolve my email issues?
Contact Learning Technologies & Innovation or ITS support for further assistance. Always verify sender addresses and avoid marking legitimate university email addresses as spam to ensure smooth communication.