Issue 1: Accessing myLUMEN for SSOM Medical Students
You are unable to log into myLUMEN, the student portal for SSOM medical students, using your University UVID and password.
Solution: Follow these steps to access myLUMEN:
1. Ensure you are using your University UVID and password to log in. 2. If you do not know your password, reset it at luc.edu/password.
3. After resetting your password, try logging in again at https://vault.luc.edu/studentportal/index.cfm.
4. If you still cannot access myLUMEN after a password reset, contact the Service Desk for assistance at 773-508-4487 or email ITSServiceDesk@luc.edu.
Issue 2: Accessing myLUMEN for Visiting Students.
Solution: Use your LUHS/Trinity credentials (4x4) to log into myLUMEN by following these steps:
1. Reset your initial Trinity password using processes provided by Trinity.
2. If you are unable to log in with your initial password, contact the medical center help desk at 708-216-2160. If you require the assistance or verification of an SSOM administrator, contact the SSOM Office of Registration and Records at ssomregrec@LUC.edu.
3. Log into myLUMEN using your Trinity 4x4 username and the new password you set at https://vault.luc.edu/studentportal/index.cfm.
Accessing myLUMEN as a Newly Admitted SSOM Medical Student
If you are a newly admitted SSOM medical student and cannot log into myLUMEN, follow these steps to gain access:
- Attend the mandatory orientation program for SSOM medical students. Access to myLUMEN is granted after orientation.
- Use your LUC UVID and password to log in after access is provided.
- If you encounter issues with your password, reset it at luc.edu/password.
- If you still cannot log in, contact the Service Desk at 773-508-4487 or email ITSServiceDesk@luc.edu.
Additional Information
myLUMEN provides access to essential resources such as online exams, course evaluations, student log reports, portfolios, grades, and more. Ensure you use the correct credentials based on your student status:
- SSOM Medical Students: Use your University UVID and password.
- Visiting Students: Use your LUHS 4x4 credentials.
For further assistance, refer to the following resources: