How Do I Connect to My Loyola Windows or Mac Workstation from Off-campus?

How Do I Use Remote Desktop Connection to Access My Loyola Workstation?

This article explains how Faculty and Staff can connect to their Loyola Windows workstation remotely using Remote Desktop Connection (RDC). Access policies for students and student workers are also outlined.

Faculty & Staff Access

Faculty and Staff (not students or student workers) may use Remote Desktop Connection to connect remotely to their Loyola Windows workstation. The workstation must be powered on and connected to the network via Ethernet. You do not need to be logged in.

Student and Student Worker Access

Student access to the Remote Desktop service while off-campus is forbidden according to present security policies. However, Faculty or Staff members may request ITS to grant a student access to an on-campus PC using Remote Desktop. The request must specify that the student will need access to Loyola Secure Access (LSA) / GlobalProtect to connect and use Remote Desktop while off-campus. Submit the request here: Request Remote Desktop Access.

Using Remote Desktop Connection on Windows

Note: If you are using Windows 10 Home edition, it does not support inbound Remote Desktop Connections. However, it allows you to connect from that workstation to your Loyola Windows workstation.

1. Gather the Following Information:
   • Your computer’s name. To find it, right-click on the Start menu, then click "System." Your computer name is listed about halfway down the page (e.g., LU122668.adms.luc.edu).
   • Connect to GlobalProtect. First-time setup and connection instructions are available here: Loyola Secure Access.
2. Log In Using Remote Desktop:
   1. Connect to GlobalProtect.
   2. Open Remote Desktop Connection and add a new connection.
   3. Enter the following details:
      • Computer Name: Your Loyola computer name (e.g., LUXXXXXX).
      • Username: adms\yourusername.
      • Password: Your Loyola password.
   4. Click "Connect" to establish the connection.

For detailed instructions, visit: Remote Desktop Connection Guide.

Quick Way to Find Your Loyola Windows Computer Name:

1. Click on the Windows Start button.
2. Search for "about" and select "About your PC."
3. The first item in the "Device Specifications" list is your computer name.

Using Remote Desktop Connection on macOS

Note: Microsoft Remote Desktop Connection 10 can be obtained for free from the App Store here: Download Microsoft Remote Desktop 10.

Unfortunately, no supported process exists for connecting remotely into a University Mac computer from off-campus.

To access documents stored on network drives, refer to these instructions:

• Mapping a Shared Network Drive on Windows
• Mapping a Shared Network Drive on macOS

ITS recommends copying locally saved content to OneDrive for easier access. Learn more about using OneDrive here: OneDrive Guide.

Additional Resources

For comprehensive information on remote work, visit: Loyola's Remote Work Technology Guide.