How can I install Milestone?
Submit a request through Desktop Services with Campus Safety approval.
- Submit a request to Desktop Services through the ITS Service Portal.
- Ensure that Campus Safety provides express written approval for the installation.
- Desktop Services will proceed with installation after receiving approval.
I'm having login troubles
Restart your computer and log in with your current credentials.
- Ensure your Active Directory password is up-to-date.
- Restart your workstation and log in with your updated credentials.
- Attempt to access Milestone again.
- If the issue persists, contact the ITS Service Desk for assistance.
Additional information:
Milestone is the application for campus security cameras and is supported by ITS. It authenticates users through cached Active Directory credentials. For assistance, contact the ITS Service Desk or use the ITS Service Portal.