How Do I Request ITS AV Support for a Classroom or Event?

How do I request ITS AV support for classroom or event technology?

  1. Go to the Class/Event Technology Support Request form.
  2. Log in using your University credentials.
  3. Complete the form with the details of your classroom or event technology needs, including the date, time, and location of the event.
  4. Submit the form to request support.
  5. The ITS AV team will review your request and contact you with further instructions or confirmation.

What should I do if I need immediate ITS AV support for a class or event?

  1. Do not use the online form for urgent requests.
  2. Call the ITS Service Desk at 773-508-4487.
  3. Provide details about your class or event, including the room, time, and the issue requiring support.
  4. Request immediate assistance to ensure support is dispatched as quickly as possible.

Additional information:

  • Use the online request form only for advance planning of AV support needs, not for same-day or immediate issues.
  • The ITS Service Desk is available to provide live support for classes or events already in progress or scheduled to start within 2 hours.
  • Be sure to submit online requests as early as possible to ensure adequate preparation time for your event or class.
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Related Services / Offerings (2)

Class & Event Technology Support
Classroom Technology Support (CTS) provides assistance for electronic classrooms and learning spaces across Loyola's Lake Shore, Water Tower, and Health Sciences campuses. It is used to support technology in these spaces for teaching and presentations. Users can expect faculty and staff to have the necessary tools and support for effective classroom instruction.
Room & Event Scheduling
Room & Event Scheduling is a process for booking and managing meeting spaces and event venues within an organization. It is used to efficiently allocate rooms, minimizing conflicts and optimizing space usage for various events and meetings.