Overview
Classroom Technology Support (CTS) provides assistance for electronic classrooms and learning spaces across Loyola University Chicago’s Lake Shore Campus, Water Tower Campus, and Health Sciences Campus. CTS ensures that faculty and staff have access to the necessary technology and support for effective teaching and presentations in these spaces.
Key Features
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Comprehensive Room Support: CTS maintains and provides support for a wide variety of technology-equipped classrooms, ensuring each room is outfitted with the necessary tools for instructional needs. This includes audiovisual equipment, computer setups, microphones, projectors, and more.
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Virtual Room Tours: Faculty and staff can preview classrooms with virtual tours, familiarizing themselves with each room's specific features and layout before teaching or presenting. These tours help to identify the placement of equipment, power outlets, and access to controls.
- Technology Instructions and Guides: CTS offers detailed instructions and guides for using classroom technology, including step-by-step documentation for equipment setup, troubleshooting, and operation during lectures and presentations.
- Advanced Technology Integration: Some classrooms are equipped with cutting-edge technology like interactive whiteboards, video conferencing systems, and advanced sound systems, which CTS helps faculty integrate into their lessons.
- On-Site and Remote Assistance: CTS provides both on-site support and remote troubleshooting options, allowing for immediate help in-person or via phone/email to resolve any technical issues that may arise during class.
Benefits
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Reliable Support: CTS provides on-demand support to help faculty and staff navigate and troubleshoot classroom technology quickly and efficiently, minimizing disruptions during lectures or presentations.
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Streamlined Teaching Experience: With well-maintained equipment and responsive assistance, instructors can focus on delivering content without technical disruptions. CTS ensures that the classroom environment runs smoothly so educators can concentrate on student engagement.
- Enhanced Accessibility: By offering virtual tours and guides, CTS ensures that instructors have easy access to essential information about classroom setups, allowing for better preparation and confidence before classes begin.
- Flexible Problem Solving: CTS provides quick troubleshooting for unexpected issues and technical failures, minimizing downtime and keeping class schedules on track. The availability of remote support further ensures minimal disruption to instructional time.
- Increased Classroom Efficiency: CTS optimizes classroom technology use, allowing instructors to seamlessly integrate multimedia, lecture notes, and interactive elements into their teaching. This leads to more dynamic and engaging lesson delivery.
- Improved Student Learning Environment: With fully functional, reliable technology in the classroom, students benefit from an enriched learning experience. CTS contributes to a smooth, uninterrupted flow of teaching materials, videos, live demonstrations, and group interactions.
Available to
Classroom Technology Support is available to all faculty, staff, and designated presenters at Loyola University Chicago who require technology assistance in centrally controlled classrooms and event spaces on any campus.
Cost
This service is provided at no additional cost to eligible* individuals or departments, as it is fully funded by the institution.
*Questions on eligibility, please contact the ITS Service Desk*