JAMF: Apple Device Management

Overview

Jamf is Loyola University Chicago's Apple device management system, used for managing and securing macOS and iOS devices across campus. Through Jamf, ITS can efficiently deploy software updates, apply security settings, and monitor devices. Additionally, Jamf provides a self-service portal (Mac Software Center) where users can install approved software independently.

Key Features

  • Automated Software Deployment: Ensures devices receive the latest software updates and security patches without requiring user intervention.
  • Self-Service Portal: The Mac Software Center allows users to install approved applications on demand, streamlining access to necessary tools and resources.
  • Inventory and Monitoring: Tracks hardware specifications, installed applications, and system security status for better device management.
  • Security Management: Manages firewalls, antivirus protection, and other security protocols, keeping devices compliant with data protection standards.
  • Flexible Scheduling: Users can select when to install updates or run maintenance through the portal, enhancing productivity.

Benefits

  • Reliability: Regular updates and maintenance ensure consistent performance with minimal downtime for teaching and research activities.
  • Enhanced Security: Automated security protocols help protect against threats, allowing users to focus on their work with peace of mind.
  • Increased Efficiency: Jamf's self-service portal saves time by providing direct access to software and updates, reducing ITS support requests.
  • Privacy and Confidentiality: Jamf collects only essential data for device management, ensuring no personal files or browsing history are accessed.
  • Compliance with Legal Standards: Jamf helps ensure that devices meet federal compliance standards for research and student data protection.
Available to

Jamf is available to all University-owned macOS and iOS devices, providing faculty, staff, and student workers with essential device management and security support.

Cost

This service is provided at no additional cost to eligible* individuals or departments, as it is fully funded by the institution.

*Questions on eligibility, please contact the ITS Service Desk*

 
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