vPro

Intel vPro is a platform of hardware- and firmware-based technologies designed for business and enterprise environments. It enables Loyola University Chicago ITS to securely manage, monitor, and protect University-owned computers, even when devices are powered off or the operating system is unresponsive. Intel vPro enhances device security, improves system reliability, and allows remote IT support to ensure systems remain secure and operational.

Key Features

• Remote Manageability: Allows ITS to diagnose, repair, and update devices remotely, even if the system is powered off or experiencing issues.
• Hardware-Based Security: Integrates security features at the hardware level to help detect and prevent advanced threats.
• Improved System Stability: Supports proactive monitoring to identify and resolve potential issues before they impact users.
• Enterprise Integration: Works seamlessly with existing IT management and security tools used by the University.

Benefits

• Enhanced Device Security: Protects University-owned systems from malware, firmware attacks, and unauthorized access.
• Reduced Downtime: Enables faster troubleshooting and recovery through remote support capabilities.
• Operational Efficiency: Minimizes the need for in-person IT support and manual device maintenance.
• Data Protection: Helps safeguard University data stored on managed devices.

Intel vPro is available on select University-owned computers that meet hardware requirements. This service is primarily used by ITS to support faculty and staff devices requiring enhanced security and remote management capabilities.

There is no additional cost to eligible departments or users. Intel vPro capabilities are included with supported hardware and funded by the institution.

*For questions regarding eligibility or supported devices, please contact the ITS Service Desk.*