Overview
PNC Mobile Check-In is a functionality within the Patient Web Portal that provides 24/7 access to student health services. It is designed to reduce wait times, streamline front-desk operations, and improve the overall patient experience by allowing students to check in for appointments remotely via mobile devices.
Key Features
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Mobile Appointment Check-In: Allows students to check in for health appointments using their smartphones or other mobile devices.
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Integration with Patient Web Portal: Works seamlessly within the student health portal for a unified experience.
- Real-Time Updates: Notifies front-desk staff of student arrival, helping manage clinic flow efficiently.
- Appointment Management: Enables students to view, confirm, or modify upcoming appointments.
- Notifications & Reminders: Sends automated reminders and alerts to reduce missed appointments.
Benefits
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Reduced Wait Times: Streamlines check-in and front-desk operations, improving clinic efficiency.
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Enhanced Student Experience: Provides convenient, 24/7 mobile access to health services and appointments.
- Improved Clinic Workflow: Front-desk staff can manage patient flow and resources more effectively.
- Increased Appointment Compliance: Automated notifications help reduce missed or late appointments.
- Secure & HIPAA-Compliant: Ensures student health information remains private and protected.
Available to
PNC Mobile Check-In is available to authorized students and student health center staff. Access is provided based on student enrollment and institutional role within the health services system.
Cost
This functionality is provided at no additional cost to eligible* students and staff as part of the institutionally supported Patient Web Portal.
*Questions regarding access or eligibility, please contact the ITS Service Desk*