Overview
Project Intake Governance is the structured process for monitoring incoming project requests, reviewing and categorizing them appropriately, and confirming next steps with requestors. This service ensures that new initiatives are aligned with institutional priorities, properly scoped, and directed to the appropriate teams for evaluation and action.
Key Features
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Request Review & Triage: Evaluates submitted project requests to determine scope, impact, and priority.
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Categorization & Routing: Sorts requests into appropriate service areas, project portfolios, or operational queues.
- Stakeholder Communication: Confirms receipt of requests and provides guidance on next steps or required information.
- Alignment with Strategy: Assesses how requests support institutional and departmental goals.
- Tracking & Documentation: Maintains records of submitted requests, decisions, and status updates.
Benefits
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Improved Transparency: Provides clear visibility into how project requests are reviewed and prioritized.
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Better Resource Allocation: Ensures projects are directed to the right teams based on capacity and expertise.
- Strategic Alignment: Helps focus efforts on initiatives that support institutional priorities.
- Consistent Process: Standardizes how new requests are evaluated and managed.
- Enhanced Communication: Keeps requestors informed about status and expectations.
Available to
Project Intake Governance services are available to departments and staff submitting project requests that require ITS review, resources, or technical support. Engagement begins upon submission of a formal project intake request.
Cost
This service is provided at no additional cost to eligible* departments as part of institutional project governance and planning processes.
*Questions regarding access or eligibility, please contact the ITS Service Desk*