MFA Token Instructions

Once you have picked up your physical MFA token, follow these steps to log into your LUC account:

1. Visit https://portal.office.com 

At the Microsoft Sign In prompt, enter your Loyola email address, press Next.

Then enter your password and press Sign In.
Microsoft Sign In prompt

2. Use your MFA token to generate a code

Push the button on the physical token, provided to you by ITS, to display the temporary six-digit code.

The code will remain visible and be active for 30 seconds.

MFA Token with button to generate code on display

3. Enter the generated code into the textbox

Enter this code as listed on the physical MFA token into the Code textbox, then press Verify

Repeat these steps in the future when you are prompted for a code to authenticate before accessing your account.

Microsoft prompt to Enter Code from MFA token

For more information, visit our ITS page for Multi-Factor Authentication.

For further questions or assistance, visit services.luc.edu to find answers using our self-service knowledge base, make a request to update services, or report an issue.
Contact the ITS Service Desk by phone 773.508.4487 or emailing
ITSservicedesk@luc.edu.

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