Overview
Microsoft Self-Service Password Reset (SSPR) is Loyola University Chicago's new tool for managing password changes and resets. This streamlined system integrates with your existing Multi-Factor Authentication (MFA) preferences, such as the Microsoft Authenticator app or secure text messages, to verify your identity. Even if you forget your password, you can follow easy prompts to reset it securely, without administrative assistance.
Key Features
- Secure Identity Verification: Leverages MFA preferences, ensuring that only authorized users can reset passwords.
- Simple Interface: A user-friendly design guides you through the password reset process quickly and efficiently.
- Anytime, Anywhere Access: Allows password resets from any location, on-campus or off-campus, for maximum convenience.
- No IT Support Dependency: Enables users to reset their passwords independently, reducing wait times and administrative effort.
Benefits
- Streamlined Process: Reset your password without assistance, saving time and avoiding delays.
- Enhanced Accessibility: Securely change your password from any device, at any time, from any location.
- Utilizes Existing Tools: MFA preferences are seamlessly integrated for a consistent and reliable experience.
- Reduced Administrative Burden: Eliminates the need for service desk interventions, allowing IT staff to focus on other priorities.
Availability
SSPR is available to all Loyola University Chicago students, faculty, and staff with valid University credentials.
Cost
This service is provided at no additional cost to eligible* individuals or departments, as it is fully funded by the institution.
*Questions on eligibility, please contact the ITS Service Desk*