Academic Operational Reports is a set of 161 reports developed by the Data & Web Applications (DWA) team that allows academic departments to access structured insights supporting decision-making, performance monitoring, and departmental planning.
ACES2 Admissions System is an admissions management platform, developed by the Law School Admission Council (LSAC), that allows law schools to review applications, communicate with applicants, and manage decisions in a centralized environment.
Admin-Only Project Support is a service that allows project managers to receive scheduling and coordination assistance for project planning, meetings, and documentation, freeing PMs to focus on leadership and decision-making.
AIX Operating System is a legacy Unix-based operating system, developed by IBM, that allows departments to run enterprise applications and legacy workloads on a stable, secure, and scalable environment supporting mission-critical systems.
Ansible is a configuration management and automation platform that allows IT staff to manage infrastructure, deploy applications, and orchestrate workflows, simplifying system administration and improving operational efficiency.
Application Portal (HSC) is a web-based system, provided by the Health Sciences Campus (HSC), that allows students, faculty, and staff to submit and track applications and access academic, administrative, and personal resources such as the room scheduler and Clinical Research Database.
ARMS is an athletic management system that allows collegiate and professional sports organizations to centralize operations, compliance, recruiting, and athlete performance management, helping teams streamline workflows and optimize athlete development.
Asana Configuration is a service that allows ITS teams to structure workspaces, projects, workflows, and permissions in Asana to support efficient collaboration and visibility across project tracking needs.
Asana Consulting is a service that allows departments to receive guidance, best practices, and recommendations for adopting Asana, helping teams use the platform effectively and align it with their operational needs.
AudienceView Campus for DFPA is a ticketing and event management platform that allows departments hosting live events, such as performing arts venues, museums, and festivals, to manage ticket sales, customer engagement, and event operations through a centralized system.
AudienceView Unlimited for Athletics is a ticketing and event management platform that allows university athletics programs to streamline ticket sales, event registration, and audience engagement for a seamless attendee experience.
BCMS (Business Call Management System) is a call center call history management service that allows ITS and support teams to review call activity, monitor performance trends, and maintain accurate records for analysis and decision-making.
BigInterview is an online career readiness platform that allows students, job seekers, and professionals to prepare for interviews, build resumes, and develop career skills through training modules and practice tools.
Brava! Desktop (OpenText) is a secure document viewing and redaction tool that allows users to review, annotate, and permanently redact sensitive information, such as Chase lockbox images, before documents are shared, stored, or archived.
BSI Tax Factory is a payroll tax calculation and compliance software, integrated with the Lawson (Infor) system, that allows payroll processing to accurately calculate federal, state, and local taxes in line with current regulations and statutory requirements.
Campus Groups is a student engagement and campus management platform that allows universities and colleges to foster community, streamline communication, and support student success through a centralized, customizable system.
Ceridian Tax and Payment Solutions is a payroll tax filing and compliance service that allows organizations to automate the calculation, filing, and payment of federal, state, and local payroll taxes in line with current regulations and reporting requirements.
Check IDs is an application, developed by the Data & Web Applications (DWA) team, that allows staff to validate the identity of any current or past Loyola student, faculty, or staff member using data such as LID, Lawson ID, and campus email to confirm accurate identity verification.
Cisco Border/Routers/Switches is core network infrastructure for managing WAN and edge traffic at Loyola University. It allows ITS to deploy, configure, and maintain Cisco routers and switches, providing reliable, secure, and high-performance connectivity for institutional operations across campus and external networks.
Cisco DNA Center (DNAC) is a network management appliance that allows ITS to centrally manage, monitor, and optimize wireless access points and network infrastructure. It provides advanced visibility, automation, and analytics to ensure reliable connectivity and streamlined network operations.
Cisco NCS Prime is a network management appliance that allows ITS to monitor, configure, and maintain wireless access points across the institution. It provides centralized visibility and control over wireless infrastructure, supporting reliable connectivity and operational efficiency.
Cisco Wireless Controllers provide centralized management for the university's wireless network infrastructure. They allow ITS to configure, monitor, and maintain access points and wireless networks, ensuring secure, reliable, and high-performance connectivity across campus.
Cloudera Cluster Data Platform is a core component of the university's Data Analytics and Management Infrastructure (DAMI). Built on open-source technologies like Apache Hadoop, Spark, and Hive, it allows ITS and data teams to store, process, and analyze large-scale datasets efficiently.
Constant Contact is a digital marketing platform that allows departments and organizations to create, manage, and track email campaigns, helping them engage audiences, promote events, and share updates through professional marketing tools.
CORA (Cora Systems) is a Project Portfolio Management (PPM) platform that allows organizations managing complex, regulated, or large-scale projects to gain visibility, control, and strategic alignment across their portfolio. It provides centralized tools for planning, tracking, governance, and reporting.
Course Evaluation (SmartEvals) is an online course and instructor evaluation system that allows institutions to collect, analyze, and report student feedback, supporting teaching effectiveness and faculty performance reviews.
CourseLeaf CIM (Curriculum Inventory Management) is a curriculum management system that allows colleges and universities to create, modify, approve, and track academic courses and programs, centralizing curriculum processes to improve collaboration and maintain compliance.
Credly is the university's digital credentialing platform that allows Loyola to issue secure digital badges validating learning outcomes, certifications, and accomplishments, giving learners a trusted, portable way to showcase their credentials.
Data Domain Disk Array is a high-performance, disk-based storage system that allows ITS to back up enterprise data with deduplication, replication, and secure storage capabilities, optimizing efficiency and supporting reliable disaster recovery.
EBS Paris is the academic and operational framework of the European Business School Paris that allows the institution to manage academic operations, student services, and administrative functions across the university.
ElevenLabs is an AI-powered voice generation platform that allows users to create realistic, natural-sounding voiceovers, narration, and audio content for educational, marketing, accessibility, and multimedia applications.
Emmersion is an AI-powered language assessment platform, developed by Rosetta Stone (now part of IXL Learning), that allows individuals, educational institutions, and businesses to conduct fast, reliable language proficiency testing.
Endowment Manager (Endowment Management) is a database application that allows staff to manage and track institutional endowment funds, supporting the recording, monitoring, and reporting of financial activity, fund restrictions, and stewardship information.
Enterprise Conference Calling is an external conferencing solution that allows departments to host large-scale audio calls with more than 99 participants, supporting reliable, high-capacity communication for meetings, events, and announcements.
The Enterprise Data Warehouse (EDW) is a centralized repository that consolidates data from multiple university systems, allowing consistent and reliable data for business intelligence and reporting tools.
Envato Elements is a cloud-based subscription service that allows Loyola University Chicago Media Production to access a wide library of digital creative assets, supporting high-quality video, design, audio, and web projects.
F5 Load Balancers are network appliances designed to optimize application delivery, provide secure access, and ensure high availability. They handle traffic distribution, TLS encryption, and advanced security functions, supporting reliable performance and protection for enterprise applications and services.
Follett (Online Book Ordering) includes BookLook and BookNow, services that allow students to purchase textbooks online while helping institutions meet federal requirements, with an LMS-integrated tool enabling faculty to submit course material requests efficiently.
Forte/AVI Support provides specialized technical support for the university's Media Asset Management (MAM) environment, allowing ITS to operate, maintain, and optimize MAM systems while coordinating with vendors such as iconik, Scale Logic, and Wasabi.
InnoSoft Fusion (FUSION) is a recreation management system that allows campus and community recreation departments to manage facilities, programs, memberships, and customer engagement through a centralized platform.
GateLink10 (Gatelink) by Alvarado is real-time gate admission software that allows high-volume venues, such as stadiums, arenas, and amusement parks, to manage guest entry efficiently and securely, integrating with Alvarado hardware and leading ticketing systems.
GradGuard for Mercury integrates GradGuard's renter's insurance platform with Mercury billing and payment system, allowing institutions to offer tuition protection plans directly through existing student billing workflows for added financial security.
HighPoint Campus Experience is a student-centered engagement platform, built on PeopleSoft Campus Solutions, that allows students to access academic, financial, and campus information through an enhanced interface and mobile experience in a unified environment.
HYCU is an enterprise backup and recovery software platform that allows ITS to protect applications, virtual environments, and cloud workloads with automated backup, rapid recovery, and ransomware protection, ensuring business continuity across complex IT environments.
IBM Spectrum Protect is a backup and recovery software platform that allows ITS to protect data on legacy systems and enterprise environments with automated backup, data retention, and recovery capabilities, ensuring business continuity and safeguarding critical information.
iconik is a cloud-hosted Media Asset Management (MAM) platform that allows Loyola's video production groups to store, organize, search, and collaborate on video and media assets in a centralized, secure environment throughout the production lifecycle.
ID Works is an identification card software suite, developed by Entrust (formerly Datacard), that allows universities, government agencies, and corporations to design, produce, and manage secure ID cards for identification, access control, and credential management.
iGrad is a financial wellness platform that allows students, faculty, and staff to improve financial literacy, reduce financial stress, and make informed money decisions through interactive tools, educational resources, and personalized guidance.
Inceptia, a nonprofit division of the National Student Loan Program (NSLP), provides financial aid management, student loan support, and financial education solutions that allow colleges and universities to improve student outcomes and support responsible borrowing and repayment.
Entrust Instant ID is a browser-based ID card issuance software that allows organizations to create, issue, and manage secure credentials, supporting ID types ranging from basic photo IDs to high-assurance smart cards for efficient identity management.
Intellias Benefit Add-Ins is a benefits administration enhancement, integrated with the Lawson (Infor) HR system, that allows HR teams and employees to streamline annual enrollment, new hire enrollment, and qualifying life event changes for accurate and efficient processing.
IntraSee (now Gideon Taylor) is an AI-powered digital assistant platform that allows higher education institutions to automate support services and simplify access to campus information, integrating with enterprise systems such as Oracle and PeopleSoft.
Intuiface is an interactive self-service kiosk platform that allows users to make reservations and access information for the Equipment Loan Patron Portal and University Libraries Group Study rooms directly from touch-enabled kiosks.
ITS Project Management is a service that allows ITS to oversee and coordinate initiatives impacting multiple teams, aligning resources, timelines, and deliverables across the division while keeping leadership informed for strategic decision-making and support.
IVR – Voice Recognition is an interactive voice recognition system that allows departments to route calls automatically, provide self-service support, and improve the overall caller experience.
Jira (Atlassian) is a defect and issue tracking application that allows teams to manage software development, testing, and support workflows, integrating with tools like Testim to link test results directly to defects and accelerate resolution.
KingswaySoft Integration Toolkit (SSIS Integration Toolkit – Ultimate Edition) is an enterprise-grade data integration solution for Microsoft SQL Server Integration Services (SSIS) that allows ITS to extract, transform, and load (ETL) data to securely move and synchronize information between on-premises and cloud-based systems.
L.E.A. Software Technologies, also known as L.E.A. Data Technologies, is a specialized software provider focused on solutions for law enforcement agencies, military units, and security firms. Its software, designed by experienced law enforcement professionals, is tailored to meet the operational, investigative, and administrative needs of public safety organizations.
Lexipol is a provider of policy, training, wellness, and compliance solutions that allows public safety agencies and local governments, including law enforcement, fire departments, EMS, corrections, and municipal agencies, to operate safely, efficiently, and in compliance with federal and state regulations.
Maxient is a case management and conduct tracking system that allows colleges and universities to document student behavior, support services, and compliance-related processes within a centralized, secure, and FERPA-compliant environment.
MHC Document Express is an enterprise document output and distribution solution that allows ITS to capture data from Lawson and other business systems and transform it into formatted documents such as invoices, statements, checks, and reports, distributing them electronically or through print.
MHC Document Express is an enterprise document output and distribution solution that allows ITS to capture data from Lawson and other business systems and transform it into formatted documents such as invoices, statements, checks, and reports, distributing them electronically or through print.
Microsoft Power BI Premium is an enterprise analytics and business intelligence platform that provides the university with a dedicated cloud tenant, allowing ITS to securely host, manage, and distribute reports and dashboards that support data-driven decision-making.
Microsoft Server is a family of enterprise-grade operating systems that allows ITS to run business-critical applications, file and print services, databases, and web services on a stable, secure, and scalable platform across the organization.
Midjourney is an AI-powered image generation platform that allows designers, content creators, and researchers to create high-quality visuals from text prompts, supporting quick and efficient production of creative and professional imagery.
Microsoft Power BI Pro (Developer) is a licensing service that allows report developers and data analysts to create, develop, publish, and share Power BI reports and dashboards used across the university.
MS SQL Server Analysis Services (SSAS) is the university's data modeling platform that allows ITS to develop and manage the data models powering Power BI reports and dashboards, providing a centralized, governed source for consistent, accurate institutional analytics.
MS SQL Server Reporting Services (SSRS) is the university's standard reporting platform that allows departments to access structured, data-driven operational reports supporting decision-making, compliance, and daily operational needs.
NationWide Power UPS Maintenance is a service that provides inspection, servicing, and preventive maintenance for Uninterruptible Power Supply (UPS) systems, allowing ITS to ensure reliable power protection, minimize downtime, and extend equipment lifespan for critical infrastructure.
Nintex eSignature is an electronic signature solution that allows users to securely send, sign, and manage documents digitally, streamlining approval processes and reducing reliance on paper-based workflows.
Nutanix is an enterprise-grade virtualization and hyperconverged infrastructure platform that integrates compute, storage, and networking into a single solution. It enables organizations to deploy and manage virtualized environments efficiently, supporting cloud, on-premises, and hybrid workloads with scalability, high availability, and simplified operations.
OnceHub is an online scheduling tool that allows ITS teams and staff to automate coordination for a single type of meeting, integrating with Outlook, Teams, and Zoom to reduce administrative effort and ensure seamless calendar management.
Operational Work Support is a service that allows ITS to coordinate larger operational efforts spanning multiple departments, aligning resources and providing visibility into progress to support leadership decision-making and timely issue resolution.
Opsview is an enterprise monitoring platform that allows ITS to gain visibility into servers, networks, and applications, proactively identifying issues and optimizing performance and uptime across complex environments.
Oracle Campus Solutions (PeopleSoft Campus Solutions) is a student information system (SIS) that allows higher education institutions to manage the entire student lifecycle, streamlining administrative processes, enhancing student engagement, and ensuring compliance with academic policies.
OwnBackup for Salesforce is a cloud data protection solution that allows ITS to back up and recover Salesforce data and metadata, safeguarding critical CRM information with automated backups, granular restore capabilities, and business continuity support.
Parchment eTranscripts is a secure, cloud-based platform that allows K-12 schools, colleges, and universities to exchange academic transcripts digitally, enabling fast, reliable, and compliant delivery between institutions and to students.
Parking (Amano-McGann/OPUS) is a suite of parking access and revenue control terminals that allows organizations to manage entry, exit, payment, and validation, streamlining operations, managing revenue, and enhancing the patron experience.
PCL Alverno (Alverno Laboratories) is an integrated clinical laboratory network that provides medical diagnostics and laboratory services to hospitals and healthcare providers across Illinois and Indiana, supporting patient care and clinical decision-making.
PCORNet Data Refreshes is a service that provides an operational schedule for updating the university's clinical data within the PCORNet network, ensuring timely, accurate, and consistent data extracts to support research, reporting, and collaboration.
PeopleGrove is an engagement and mentoring platform that allows institutions to support student success across the learner lifecycle, from prospective students to alumni, fostering meaningful connections, career readiness, and long-term community engagement.
Persona Keyless Locks (PERSONA Campus™ by ASSA ABLOY) is an access control system that allows educational institutions to manage secure access to buildings and facilities centrally through a browser-based platform, maintaining safety while streamlining administration.
PNC Lockbox Recon is a reconciliation and reporting service within PNC Bank's Lockbox solutions that allows organizations to process incoming payments and reconcile them with accounts receivable systems, improving cash flow management and accounting accuracy.
PNC Consent is a secure platform that allows institutions to store signed consent documents within a student's health record, ensuring records are safely maintained, easily accessible, and compliant with privacy regulations.
PNC Mobile Check-In is a feature within the Patient Web Portal that allows students to check in for appointments remotely via mobile devices, reducing wait times, streamlining front-desk operations, and improving the overall patient experience.
Project Intake Governance is a structured process that allows ITS to monitor incoming project requests, review and categorize them, and confirm next steps with requestors, ensuring initiatives are aligned with institutional priorities and properly scoped.
Project Reporting is a service that provides regular, structured status updates, allowing the PMO and ITS leadership to stay aligned on progress toward strategic initiatives with visibility into timelines, milestones, risks, and project health.
ProtoCall Services is a 24/7 behavioral health crisis intervention provider that allows colleges and universities to offer confidential, professional support to students, faculty, and staff in need of mental health assistance or crisis intervention.
QA Engine Services is an API-based data quality engine, developed by the RAS team as part of the Data Analytics and Management Infrastructure (DAMI). It allows teams to run real-time and batch data quality checks, create jobs programmatically or manually, and drive metadata-based dashboards through data profiling.
Raptor is an AI-powered transcript management and data extraction tool, developed by SmartPanda, that allows institutions to automate the extraction, verification, and organization of academic transcript data.
Red Hat Enterprise Linux (RHEL) is a stable, secure, enterprise-grade Linux operating system that allows ITS to run major business applications and workloads on servers, cloud environments, and critical IT infrastructure, with robust support and long-term maintenance.
ROCKET is a clinical knowledge discovery application that provides computational resources and specialized tools, allowing researchers and clinical teams to explore, analyze, and derive insights from large-scale, longitudinal clinical datasets to support evidence-based discovery.
Runner Tech Clean Address (Runner EDQ) is an address verification and data quality solution that allows higher education institutions to ensure postal addresses in systems like Ellucian Banner, Colleague, Oracle PeopleSoft, and Salesforce are accurate, standardized, and up-to-date.
Scale Logic is an on-premises physical storage solution that allows Loyola's Media Asset Management (MAM) workflows to store high-capacity, high-performance video and media assets, serving as the physical storage layer integrated with the university's MAM platform.
SCLogic (Canon Intellitrac) is an internal logistics and package tracking solution that allows the Receiving Department to manage inbound deliveries and campus distribution, tracking packages, mail, and assets from receipt through final delivery for improved visibility and accountability.
SCORM Cloud is a SCORM content hosting and tracking platform that allows ITS teams, instructional designers, and educators to deliver, manage, and monitor e-learning content, ensuring courses are accessible, trackable, and reportable for effective training initiatives.
ScreenSteps is a collaborative documentation and in-line help platform that allows ITS teams, educators, and staff to create, share, and access knowledge, improving operational efficiency, training, and user support through clear, accessible documentation.
ScribeHow is a cloud-based platform that allows Loyola staff to create automated step-by-step guides using a browser-based screen recorder with AI-assisted instructions, simplifying training, onboarding, and process documentation across departments.
Service Express provides maintenance and support for legacy server hardware and backup disk storage systems, allowing ITS to reduce downtime and extend equipment lifespan through hardware replacement, repair, and technical support for aging or out-of-warranty infrastructure.
SmartyStreets is an address validation and verification service that allows ITS to ensure mailing and billing addresses are accurate, standardized, and deliverable, reducing errors and maintaining clean, reliable address data across business systems.
SONA is an online research management platform developed by Sona Systems. It is widely used in higher education, particularly in psychology, behavioral sciences, and communications departments. The platform allows departments to recruit, schedule, and track participants for research studies.
SOURCE – Clinical Data Repository Refresh provides an operational schedule for refreshing the university's clinical data repository. This service allows teams to keep clinical datasets accurate, current, and reliable. It supports research, reporting, and operational needs.
SportsWareOnLine (SWOL) is a secure, web-based electronic medical record (EMR) system designed for athletic trainers. It allows trainers to document, manage, and report athlete health and injury data. This supports safe, effective athlete care and compliance with medical and organizational standards.
Student Loan Management & Collection (ECSI) refers to the ECSI Loan System, developed by Educational Computer Systems, Inc. It allows colleges and universities to manage student loans, tuition payments, and related financial services, streamlining loan servicing and payment processing for both institutions and students.
Tableau Cloud Service – Creator and Viewer Licensing refers to a subscription that provides access to Tableau Cloud for developing, publishing, and viewing interactive dashboards. It primarily supports the Office of Institutional Research and Assessment (OIRA), with additional support for the Data & Web Applications (DWA) team, allowing both to deliver data-driven insights through a secure, cloud-hosted environment.
TeamWorks is a digital platform known as the Operating System for Sports™. It allows elite sports organizations, universities, and tactical teams to streamline operations, communication, and performance management. The platform centralizes scheduling, athlete management, and team communications to optimize performance and organizational efficiency.
Telephone / Radio Call Recording (Nice) provides recording and management of voice communications over telephones and radio systems, including Customer Service (CS) dispatch operations. It allows teams to securely capture and store communication records. This supports operational oversight, quality assurance, compliance, and incident review.
Testim (Tricentis) is an automated testing platform. It is used to create, execute, and manage testing scripts for software applications, primarily for regression testing. Users can expect key applications to be verified for correct functioning after updates or changes, helping maintain software quality and reduce manual testing effort.
Vector Solutions is a cloud-based software provider focused on training, compliance, safety, and workforce management. It is used by industries such as education, public safety, industrial operations, and healthcare. Users can expect support in streamlining training programs, ensuring regulatory compliance, and enhancing workforce performance.
Vendor – Outbound Interfaces is a set of 40 point-to-point interfaces. It is used to connect university systems to external vendor platforms for data exchange. Users can expect 13 of these interfaces to be classified as critical, supporting essential operational workflows and institutional business processes.
Vyond is an animation video platform. It is used by ITS teams, educators, and content creators to produce professional animated videos for training, communication, and storytelling. Users can expect dynamic visual content that enhances engagement and conveys information effectively.
Wasabi is a cloud-based backup solution. It is used to protect rich multimedia assets in Loyola's Media Asset Management (MAM) environment, providing off-site, virtual backup for content stored on Scale Logic systems. Users can expect improved data resilience, availability, and recovery, following Server Operations backup recommendations.
WebAssign is an online instructional platform developed by Cengage, primarily for higher education STEM courses such as math, physics, chemistry, and engineering. It is used by instructors to create, deliver, and automatically grade assignments. Users can expect practice opportunities, immediate feedback, and access to course materials.
WebFocus – IBI Suite is a reporting platform historically used for developing and publishing operational reports across the university. It has been largely replaced by MS SQL Server Reporting Services (SSRS). Users can expect it to remain available to support Finance and other teams during the transition as reports are converted to the new platform.